Shipping: Ships Within Two Weeks
Free Shipping: Curbside delivery is free. Larger items may be delivered on a pallet or in a crate. If you need for this item to be placed inside your home and the packing materials discarded, please select the White Glove option.
Shipping Times: In stock decor and smaller furniture pieces typically ship within one week while larger furniture that must ship with a freight carrier typically ship within one to two weeks. Once an item ships, transit times for furniture items are typically 5 - 10 business days depending upon the delivery location. Smaller furniture pieces and decor typically ship via Fedex or UPS Ground and transit times are typically 3 - 5 business days.
Damages: While damages are rare, they do occur occasionally. Please inspect your item upon delivery. If an item is damaged, please note this on the delivery receipt and do not accept the item. Please take photos of any damage the day of delivery and email them to Belle Escape customer service: email@example.com. Your item will be replaced or repaired as quickly as possible.
Returns: Most items can be returned, but we must be notified of your intention to return an item with seven days. No returns will be accepted after seven days. For some items, you will receive a return shipping label while others you can ship back yourself with a return authorization number. You will be responsible for covering return shipping and the original shipping cost will be deducted from your refund (while shipping costs are included in your product price, there is a cost to get an item to you. That exact shipping cost will be deducted). Most manufacturers require a 20% restocking fee which will also be deducted from your refund. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color, you will be liable for outbound and return shipping costs, plus a restocking fee of 20%. Under no circumstances will we accept returns for reasons of buyer's remorse after seven days - even if your item has been sitting in a box and you just opened it. It is your responsibility to inspect an item and determine if it will work for you within seven days. We do not accept returns from Canada due to the high cost of customs and return shipping fees, so please keep this in mind before making a purchase. We also do not accept returns for any Aidan Gray items. However, if an item arrives damaged, you must inspect it upon delivery, take pictures of the damaged item and refuse delivery with the carrier so that we can file a claim.
Custom Orders: Custom orders that are made upon order cannot be canceled after 48 hours. We are required to pre-pay manufacturers for custom orders upfront which go into the production queue two days after an order is placed.
Belle Escape is committed to offering the best prices! We understand that so much time can be spent on comparing prices and finding the best deal – time that is better spent on finding just the right items for your home. We offer the best prices with Free Shipping and No Taxes in every state except California where we are based.
Rest assured that you’ll find the best prices at Belle Escape – and if you find it for less somewhere else, we’ll beat the price by 10% of the difference. Just send us a link to the lower priced item for verification. If an item on our website is $1000 and you find it for $900 (including shipping and all other costs) somewhere else, we’ll match the competitor’s pricing, plus give you an extra 10% off the difference, so our price would be $890.
• Pricing Matching is “Net’ of all coupons. So if our price is $1000 and you use a 10% off coupon so that the price is $900 – that is the price that will be used for comparison purposes.
• Shipping must be factored into the price. Shipping is included in the price of all our items, so this will be factored into the price comparison.
• Merchandise must be new and the exact same items (brand, item number and size) as the competitor’s item.
• Sale and Clearance items are excluded.
• Price matching does not apply to prices from direct manufacturer, auction sites or short-term Flash Sale sites.
• Price matching does not apply to prices from unauthorized dealers or sites offering rates below the manufacturer’s strict minimum MSRP in violation of their terms.
• Price matching cannot be applied to prior purchases.
• Price matching is offered at our discretion based upon the validity of the offer.